Privacy Policy

Information we collect

When you contact us through this website — for example, by using the contact form or emailing us directly — we collect the information you choose to provide. This typically includes your name, email address, company or organization, and the details of your project or inquiry.

We do not ask for passwords, private credentials, regulated personal data, or confidential datasets through this website, and we ask that you not send them.

How we use information

• To respond to your inquiries and communicate with you.
• To provide, scope, and deliver consulting and development services.
• To handle billing and support related to engagements.
• To maintain and improve this website.

Service providers

We rely on third-party providers to operate our business and this website — for example, website hosting and email. If we use a payment processor for an engagement, your payment information is handled by that processor under its own terms and privacy policy. These providers only receive the information needed to perform their function.

Cookies and analytics

This website uses PostHog, a product analytics service, to understand site traffic: pages visited, referring site, browser and device type, approximate location derived from your IP address, and interactions such as clicks. We do not use session recording, we do not build individual visitor profiles, and we honor your browser’s Do Not Track setting. Analytics data is processed by PostHog, Inc. (US-hosted) on our behalf. We do not use advertising cookies, and we do not sell or share analytics data for marketing purposes.

Data security

We use reasonable safeguards to protect the information we hold. However, no method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

Contact

If you have questions about this Privacy Policy or your information, contact us at contact@hatrackgroup.com.

Note

This page is provided for general information and transparency. It is not legal advice. Hat Rack Group may update these terms from time to time; the version posted here is the current one.